(4.9 / 5)2187+ Ratings

Musement Reviews

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Overall Rating

4.9
22 Reviews
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About Musement

Musement.com is a digital platform offering a wide array of travel experiences and activities. Customers can book tickets to museums, attractions, and various fun activities around the world. The service emphasizes flexibility with free cancellation on many experiences and ensures all necessary health and safety measures are in place. They also offer unique experiences like National Geographic day tours and Green&Fair sustainable experiences. Popular offerings include city passes, guided tours, and tickets to renowned attractions such as the San Diego Zoo, SUMMIT One Vanderbilt, and the Aquarium of the Pacific. Musement aims to provide unforgettable experiences with instant confirmation and convenience for travelers seeking adventure and cultural enrichment.

Musement Pros & Cons

Pros of Musement.com:

  • Wide Selection of Travel Activities: Musement offers a vast array of travel activities, including museum tours, city tours, food and wine tastings, sports events, and wellness activities across over 1,000 destinations in 70 countries.
  • User-Friendly Interface: The website and app provide a simple and convenient interface for booking, with features like quick booking confirmation and a mobile app for notifications of new events.
  • Secure Booking: Musement ensures safe booking with secure payment options and a valid SSL certificate.
  • Customer Support: The platform offers 24/7 support and a responsive customer service team.
  • Exclusive Discounts: Musement provides competitive prices and exclusive discounts for regular customers.
  • Flexibility: Users can change plans with a free 72-hour cancellation policy, offering flexibility without financial risk.

Cons of Musement.com:

  • Customer Service Issues: Some users have reported poor customer service, including unhelpful responses and lack of support when issues arise.
  • Third-Party Providers: Musement books tours with third-party providers, which can sometimes lead to issues with the quality of the tour or the guide.
  • Refund Policy: There have been instances where refunds were not honored or were difficult to obtain, leading to dissatisfaction among some customers.
  • Quality Control: Some users have experienced tours that did not meet the advertised standards, such as shorter durations or less informative guides.

Overall, while Musement offers a wide range of travel activities and a user-friendly interface, some users have experienced issues with customer service and the quality of third-party providers.

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Musement Customer Reviews (22)

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Jeffrey Brown
Jeffrey Brown
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Unique Experience!

The activity offered a unique and memorable experience.

Mar 27, 2023
Bartolomeo Moretti
Bartolomeo Moretti
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Stunning Architecture in Barcelona

Was blown away by the unique and beautiful architecture in Barcelona. From Gaudi's whimsical buildings to the Gothic Quarter's narrow streets, the city is a feast for the eyes.

Mar 27, 2023
Mark Bell
Mark Bell
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Educational and Fun

Really like the museum tour I took, it was both educational and fun. The guide was engaging and informative, and I learned a lot about the history and culture of the city.

Mar 25, 2023
Owen Cunningham
Owen Cunningham
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Excellent Customer Service

I had to make a change to my reservation and the customer service team was incredibly helpful. They responded quickly and helped me find a solution that worked for me.

Mar 24, 2023
Otis Luna
Otis Luna
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Insightful and Engaging Guides

The tour guides were knowledgeable and passionate about the destinations and activities they were leading. They made the experience engaging and informative.

Mar 22, 2023
Solt Böröcz
Solt Böröcz
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The Tour Has Great Value for Money

The city pass I purchased through this platform was an incredible deal. It offered entry to multiple attractions at a discounted price, and I saved a lot of money compared to purchasing individual tickets.

Mar 22, 2023
Edmee Théberge
Edmee Théberge
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Unforgettable Experience!

I booked a wine tour in Tuscany through this platform and it exceeded my expectations. The tour guide was knowledgeable and friendly, and the views of the vineyards were stunning. Highly recommend!

Mar 22, 2023
Joseph Fairley
Joseph Fairley
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Helpful Customer Support

The support team was responsive and informative.

Mar 21, 2023
Max Morley
Max Morley
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Unique and Authentic Experiences

Loved the selection of tours and activities available on this platform. They offered options that were off the beaten path and allowed me to experience the local culture in a more authentic way.

Mar 20, 2023
Maisie Cross
Maisie Cross
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Stunning Views

The sunset cruise I booked was absolutely breathtaking. The views of the city skyline were incredible, and the boat was comfortable and well-maintained.

Mar 20, 2023

Musement Customer’s Q&A

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Musement Features and Benefits

Key Features and Benefits of Musement.com:

  1. Curated Experiences:

    • Specially Curated Experiences: Musement offers a curated selection of tours, tickets, and activities, making it easier for travelers to choose the best experiences.
  2. Global Reach:

    • Over 88,000 Experiences: Available in over 1,100 cities worldwide, covering a wide range of activities from museum visits to food and wine tastings.
  3. Digital Solutions:

    • Scalable Digital Solutions: Combines digital services with local service delivery, ensuring seamless booking and experience management.
  4. Supplier Support:

    • 24/7 Availability: Offers 24/7 support in 8 different languages, along with a Personal Account manager to assist suppliers.
    • Free Translation and Optimization: Translates offers for free and optimizes content to improve search results, helping suppliers reach a wider audience.
  5. Mobile Optimization:

    • Recognized Travel App: Musement’s iOS application was recognized by Apple as one of the best travel apps in 2016, highlighting its strong mobile presence.
  6. Safety and Trust:

    • Committed to Safety: Ensures a safe and trusted environment for partners, employees, and customers, with strict protocols and contingency plans.
  7. Innovative Technology:

    • Advanced Tech Stack: Includes ticketing solutions, access control tech, and machine learning solutions for dynamic pricing and relevance.
  8. Customer Benefits:

    • Skip-the-Line Access: Offers skip-the-line access to popular attractions, ensuring a hassle-free experience for travelers.
    • Instant Confirmation: Provides instant confirmation of bookings, ensuring that travelers can plan their trips with confidence.
    • Price Match Guarantee: Offers a price match guarantee, ensuring that travelers get the best price for their bookings.
    • Free Cancellation: Allows cancellations for free up to 24 hours beforehand on thousands of experiences, providing flexibility to travelers.
  9. Community Tips:

    • Local Expert Tips: Emphasizes community tips from local experts, helping travelers experience destinations like locals.
  10. Partnerships and Support:

    • Strategic Partnerships: Partners with major travel brands and tour operators, ensuring a wide reach and strong support for both suppliers and customers.

Musement Pricing

Musement.com offers a variety of pricing options for different activities and attractions. Here are some key points:

  • Disneyland Paris Tickets: Prices vary depending on the type of ticket (1-day, 2-day, 3-day, or 4-day) and whether it includes access to both Disneyland Park and Walt Disney Studios. Specific prices are not listed, but they can be booked through Musement.
  • Seine Cruise Tickets: Prices include a return trip from Disneyland Paris to the Eiffel Tower and a Seine river cruise. Specific prices are not provided, but they can be booked through Musement.
  • Musement’s Commission Structure: The platform operates with a commission structure of 15% to 25%, which means more sales for suppliers result in more revenue for Musement.
  • Payment Methods: Musement accepts all major international credit cards and PayPal, ensuring secure and internationally recognized payment.

For specific prices, it is recommended to visit the Musement website and search for the desired activity or attraction.

About Musement.com Payment Method?

Musement.com accepts a range of payment options to accommodate its customers. The platform supports all major international credit cards and PayPal, ensuring a secure transaction process. For affiliate partners, Musement uses Stripe as its payment gateway, which processes credit card data and updates the order status accordingly. This setup guarantees the highest standards of security and control for all transactions, providing users with confidence and ease when making payments for their bookings.

Musement FAQs

FAQ

Musement Alternatives

Here are some of the top alternatives to musement.com:

  1. Tiqets.com
  2. GetYourGuide.com
  3. Civitatis.com
  4. Headout.com
  5. Projectexpedition.com
  6. Viator
  7. Trip.com
  8. MisterFly
  9. Tuniu
  10. TourRadar

These platforms offer similar services and can be great options for finding unique experiences and booking activities around the world. Each has its own strengths and specialties, so it's worth exploring each one to see which best fits your needs. Remember to always check for the latest deals and discounts on these platforms to make the most of your bookings. Happy exploring!

FAQ

How To Open A Musement Account?

To open an account on musement.com, follow these steps:

  1. Visit the musement.com website.
  2. Click on the 'Sign Up' button usually located at the top right corner of the homepage.
  3. You can sign up using your email address or through your social media accounts (if available).
  4. If you choose to sign up with an email, enter your email address and create a password.
  5. Click on the 'Sign Up' button to complete the registration process.

Remember, registration is not mandatory to make purchases on musement.com. However, having an account can provide access to features that help organize your experiences with less stress. Happy booking!

FAQ

About Musement.com Prices and Cost?

Musement.com offers a variety of experiences with prices that cater to different budgets. For instance, tickets to the San Diego Zoo start from $72.00, while entry to SUMMIT One Vanderbilt in New York is priced from $45.73. A Skip-the-line ACTV public transport pass in Venice can be purchased for as low as $10.00, and the Seattle CityPASS®, which includes multiple attractions, starts from $127.00. Visitors to the Aquarium of the Pacific in Los Angeles can get tickets starting at $44.95, and entrance to the Rijksmuseum in Amsterdam begins at $24.00. For art enthusiasts, tickets to the Orangerie Museum in Paris are available from $15.00, and access to the Museum of Modern Art (MoMA) in New York starts at $30.00. These prices reflect the platform's commitment to providing a range of options for travelers looking to explore cultural and recreational activities worldwide.

FAQ

Musement.com Return Policy?

Musement.com's return policy varies depending on the partner's policy. Bookings may be fully refundable, partially refundable, or non-refundable. The specific cancellation policy can be found on the experience page under the Location and Provider sections, or on the My Booking page. As for a shipping policy, it does not apply since Musement.com provides e-vouchers and tickets for experiences rather than physical goods. Refunds are processed back to the original payment method; if paid via PayPal, the refund should be immediately visible. However, refunds can take longer during high season or due to international money transfers, and if a refund has not been received within 30 days, customers are advised to contact Musement.com.

FAQ

Can I add more people to my booking at Musement?

If you need to add more participants to your activity, simply make a new reservation for the additional number of people.
FAQ

What payment options are available?

Musement accepts all major international credit cards and PayPal to ensure the highest standards of security and control.
FAQ

Where can I find the meeting point for my activity?

You will receive a voucher that includes the latest information on your meeting point. Make sure to download the updated version from the website or your email confirmation a day before the excursion. The voucher will provide you with a map and the exact address with indications.
FAQ

Can I book flights, hotels, or car rentals through Musement?

Musement specializes in sightseeing tours, excursions, attractions, and events in hundreds of destinations worldwide. However, they do not offer bookings for flights, car rentals, or hotels.
FAQ

Can I make a booking over the phone?

Musement is an online booking service, so they don't process bookings over the phone. Their customer service team is available to assist you with any questions or concerns you may have through their website.
FAQ

About Musement.com Popular Products and Services?

Musement.com offers a variety of popular products and services that cater to travelers looking to book experiences globally. Customers can purchase tickets to museums, attractions, and participate in fun activities. The platform emphasizes flexibility, offering free cancellation on many experiences, ensuring peace of mind for travelers. Health and safety measures are also a priority, with sanitizing and social distancing protocols in place. Among the hot sellers are one-day passes to the San Diego Zoo, SUMMIT One Vanderbilt tickets in New York for panoramic city views, and skip-the-line passes for public transport in Venice. Additionally, city passes like the Seattle CityPASS® and entrance tickets to renowned museums such as the Rijksmuseum in Amsterdam and the Orangerie Museum in Paris are available. These offerings are designed to enhance the travel experience by providing convenient access to some of the world's most sought-after destinations and cultural landmarks.

FAQ

What are the benefits of using Musement.com?

The benefits of using Musement.com include access to a world-class support system and optimization for listings, making it advantageous for both customers and suppliers. The platform's strategic partnerships extend its reach, offering a wide array of travel experiences. Users gain valuable insights into booking preferences, which helps in tailoring travel plans. The analytics tool available for affiliate partners provides daily sales tracking, conversion rate monitoring, and a centralized data view, enabling data-driven decisions to maximize performance. Customers enjoy a seamless booking experience, receiving digital vouchers or e-tickets instantly, which can be saved on their device or printed, ensuring convenience and efficiency for their travel activities.

FAQ

How can I find experiences within my budget on Musement.com?

To find experiences within a budget on Musement.com, users can explore the Budget-friendly section on the blog, which lists activities like walking tours and free museum days. The platform also offers filters to sort experiences by price, allowing travelers to select options that fit their financial plans. Additionally, special offers and discounts are frequently available, providing more value for money. For those looking to save, taking advantage of free cancellation policies can also be beneficial, as it allows for flexibility without financial risk. Utilizing these features helps in planning a trip that is both economically feasible and enriching.

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